Your Questions

Frequently Asked Questions


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What happens at my first visit to the practice?

We take extra time with all our new patients to talk to you about your needs and concerns so we can come up with the best plan for your teeth to keep you smiling for longer and enjoying the foods you love. You will have a full oral health examination and deal with any immediate concerns you have. We will also spend some time talking about preventative strategies for the future. Just call in and see us!


I haven’t been to the dentist in years, will I need a lot of work done?

We do a thorough dental and oral check-up and work with you to design a treatment plan to suit your dental needs and budget. We understand in today’s busy lifestyle it is not always possible to keep on top of oral health but we are here to help! We are a friendly practice and we will help you feel at ease about looking after your teeth both in our clinic and at home. Call us and book an appointment today to save you from problems in the future!


Will the treatment be painful?

We take the utmost care to be gentle and keep you comfortable. We know that our patients are concerned about pain and the sound of our equipment. We use many methods to help make your visit to Macleans Dentist pain and worry-free, and enjoyable! Come in today and choose your favourite music to listen to or show to watch during your treatment.


Are there flexible payment options?

We have a range of payment options. We start off by tailoring your treatment plan to suit your budget. We offer staging of your treatment plan, interest-free finance with Q Card, and we accept all major credit cards. We are also registered with WINZ, ACC and private insurance providers. Keeping your smile healthy can be achieved with the right plan!


What qualifications does my dentist have?

Dr. Shahba Faraj has a Post Graduate Diploma in General Clinical Dentistry from the University of Otago in Dunedin, which ranked in the top 25 dental schools in the world! Her areas of focus include teeth whitening, root canal treatment, and family dentistry. She has been practicing in East Auckland for over 15 years and has attended many continuing education courses in New Zealand and Overseas.


Your Dental Team

Caring for families in East Auckland for the last ten years!





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